0 1 2 3 4 5

Albany - Data Center Tech Specialist position available

Hi there, I am looking for someone to fill a position we have available. It is for a Data Center Tech Specialist in Pittsfield, MA. It is a 3 month contract to permanent position and it pays hourly. I've included the complete description below. If interested, please email me a WORD formatted resume and let me know what your salary requirements are. Short Description: Responsible for running projects with the technical teams for Data Center migration then managing maintenance ongoing. Complete Description: Responsible for performing on-site or in-house servicing, repair, and installations. Provides technical support in activities associated with the identification, prioritization and resolution of reported problems. Activities include recognition, research, isolation, resolution, and follow-up. Performs general maintenance, troubleshoots, and repairs systems. Prepares progress reports for work performed. May involve use of problem management databases and help desk system. Enterprise Experience- Required- 5 Years HP Hardware Support- Required- 5 Years Windows 2000 OS Support- Required- 5 Years Unix/Linux Support- Required- 5 Years Project work- Required- 5 Years

Albany - Programmer Analyst II - Support

SUMMARY An intermediate-level developer working as a member of a team of support personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In an Object-oriented Language environment: This developer will construct and test reusable classes of objects. The classes of objects will support domain functionality, domain graphical user interface functionality, and common data types. In a Procedure Language environment: This developer will develop, encode, test, debug, and document programs to support the provided business requirements. In both environments: The requirements of the business applications are provided to the developer using program specifications, data diagrams and coding logic flowcharts. These elements identify the business requirements, as well as the technical requirements that must be followed to achieve the expected results. The P/A II is required to interact and communicate effectively with internal and external customers to interpret, clarify and discuss business applications. The P/A II is required to act as a technical resource for internal and external customers to provide answers to questions regarding product design and functionality. The P/A II is required to provide technical assistance and guidance to less experienced P/A’s. This developer will perform duties under direct supervision of a Programmer/Analyst IV, Systems Analyst and/or Project Manager. ADDITIONAL DUTIES and RESPONSIBILITIES Joins special project teams and internal committees set up to address specific situations. QUALIFICATIONS Program Language: Must have 1-2 years experience in programming. Problem Solving: Must have degree in mathematics or computer science or have more than 1 year of practical experience in a pertinent problem solving position (responding to and resolving customer reported problems). Soft skills: Must have some experience working with end users of software. PC knowledge: Must have at least 1-2 years PC and Microsoft Office experience. Platform knowledge: Must have some experience working on the platform that will be used in this position. SDLC knowledge and experience: Must have some experience following with performing tasks that are part of SDLC (testing, writing tech specifications, etc) Industry knowledge: Must have experience in the software industry. Education and/or experience: Bachelor's degree (B.A.) from a four year college of university or; 1 - 2 years practical work experience in an Object-oriented language environment / 2 – 5 years-practical work experience in a procedure language environment; or equivalent combination of education and experience.

Albany - Security Consultant - Great compensation and full time

We are looking for a Security Consultant for the area of Albany, NY to work full time with one of the largest software companies in the world. The main qualifications we are looking are: - Proficiency in Perl Programming - Solid System/Network Administration skills - Great understanding of security methods (firewalls and Intrusion Detection System, IDS) - Strong technical support and troubleshooting Other qualifications might include: -Good TCP/IP experience -Solid Customer Service and communication skills

Albany - Desktop Support Technician

Linium is a supplemental staffing & professional placement firm headquartered in Albany, NY. We recruit for positions ranging from entry level to upper management for leading employers throughout the Northeast. With over 15 years of Human Resources and Staffing experience, we provide our clients with customized recruitment solutions & find top talent to fill their needs. We have been retained by our client, in their search for a Desktop Support Technician, this is a Full time opportunity 1-2 Months, Located in Schenectady, NY. Start Date ASAP. Pay is $15/hr Responsibilities •Installs desktop hardware and software and performs routine equipment maintenance. •Works closely with users to troubleshoot and resolve software/hardware problems. •Logs all incidents and troubleshooting details in Remedy. •Maintains desktop asset records and assists with the equipment procurement process. Participates in planning and implementation of desktop PC upgrades and related corporate projects. •Maintains the company’s PC images, antivirus system, software update system, and related activities. •Assists in developing new policies and procedures related to managing desktop environment. •Writes procedural documentation and trains other technical support staff and users. Interacts with networking, telecom, production support, and staff from other IT groups in resolving complex technical issues. Submits regular status reports to management. •Performs other related duties as assigned. Mandatory Experience: •AA/AS or BA/BS in a technical discipline, Computer Science preferred. •IT certification, such as A+ or Microsoft Certified Desktop Support Technician, strongly preferred. •Minimum of three years experience deploying and maintaining PC’s, printers, peripherals and desktop software in an enterprise environment. •Proven ability to support users with both routine and advanced technical issues in a Windows 2000 / Windows XP / HP / Citrix environment required. •Experience with Remedy or a similar trouble ticketing application. •Ability to actively participate in corporate projects and ensure that desktop technical components are handled effectively. •Ability to create and update technical documents and train users; experience with Microsoft Word and Excel required. •Demonstrated ability to work effectively with minimal direct supervision This position offers a great opportunity to work with an Industry Leader who takes care of their employees by offering a rewarding challenge, a great compensation and benefits package and many other perks. LINIUM partners with only the best companies to provide professionals with excellent opportunities offering great work environments, strong compensation, benefits, and a career path with the chance to work with top professionals in the field. LINIUM is an equal opportunity employer. To apply, please send your resume to Nicole Hopkins, Recruiting Supervisor Phone:518-689-3131 Fax:518-689-4882 Email:Nicole.hopkins@linium.com We welcome walk-in candidates, please feel free to stop by our office or visit our website to learn more about our company and job opportunities! www.liniumstaffing.com

Albany - Desktop Support Specialist - Ad#4088

ALBANY MEDICAL CENTER is the region’s only academic health sciences center, serving more than three million people in northeastern New York and western New England. One of only 125 medical centers in the country, the Center consists of a teaching hospital and medical college with biomedical research facilities. Albany Medical Center Hospital is the region’s largest, fastest-growing hospital with 631 beds and 30,000 patient admissions annually. 225 full-time faculty physicians represent over 30 specialty areas of medicine. Unique programs include State-designated Regional Level IV Trauma Center and State-designated Regional Resource Center. DESKTOP SUPPORT SPECIALIST - Ad# 4088 Min. 2 years experience in a computer user services position. Exp. w/Windows 2000/XP environment. Knowledge of standard computing applications. Excellent interpersonal, verbal and written communication skills. Ability to analyze, troubleshoot and resolve PC and software issues over the phone.This position is 1st shift - Saturday through Tuesday. We offer competitive salaries and desirable benefits including generous leave time, health and dental. For consideration, please visit our website at www.amc.edu to download or complete an application online. Applications can be faxed to (518) 262-3615; mailed to Albany Medical Center, Human Resources Department, Mail Code 56, 43 New Scotland Avenue, Albany, NY 12208; or submitted at our Employment Site, 411 Myrtle Avenue, Monday – Friday, 7:30am to 5:00pm. All applications must include an Ad number. Recognized by The Business Review as one of the GREAT PLACES TO WORK AMC supports a diversified, smoke free environment and is proud to be an equal opportunity/affirmative action employer, encouraging women and minorities to apply. In support of a safe, drug free environment, criminal background checks and drug testing are part of our hiring process.

Albany - Field Technician

Must have prior experience fixing/repairing office equipment. Knowledge of HP Printers required. Associate will be traveling (locally) to client sites to repair printers. Excellent pay, benefits and car allowance offered. Qualified candidates can submit their resume for review to: cdisilvio@antonwood.net

Albuquerque - Video TeleConference Technician - Temp

Sabio Systems, a professional staffing & recruiting services company based in Albuquerque, NM, has an immediate opportunity for a skilled VTC Technician in Albuquerque. Technician will provide support for integrated video and audio conferencing equipment in conference rooms, and in some cases, as well as mobile and desktop systems. Technician will work directly with client officials to assist in conference setup and equipment use in a professional manner. Experience with secure/non-secure VTC environment is a must. Lastly, technician will respond to Service tickets for assistance, training or troubleshooting on VTC equipment. For immediate consideration please email resume to: info@sabiosystems.com or call (505) 792-8604 for additional information. www.sabiosystems.com. All applicants must be authorized to work in the USA.

Albuquerque - Survey Party Chief

We have an immediate opening in our Farmington, NM office for a Land Survey Technician / Crew Chief. Qualified candidates will work in the field and with a project surveyor in the preparation of field calculations, boundary plats, easements, construction stakeouts, as built surveys, ALTA surveys, topographical surveys and Right of Way surveys. Minimum Qualifications include: • High School diploma or equivalent • Minimum of 5 years experience in survey field. • Previous boundary, right of way, topographic and construction surveying experience. • Ability to operate data collectors, total stations and GPS equipment. • Ability to work well with others and alone; lead, supervisor, and mentor others on a team in a leadership capacity; and communicate well with other staff, clients, and agencies to accomplish goals. • Valid drivers license Desired Qualifications: • SIT preferred but not required. • Experience with Total Stations, data collection and differential levels. • Experience using Trimble equipment and software a plus. We offer a competitive salary and benefits program. Fax or e-mail résumé and letter of interest briefly outlining your experience and salary requirements: (505) 471-6675 or ntc@soudermiller.com

Albuquerque - Technical Support Representative ~ Customer-Focused Self Starter

Technical Support Representative ~ Customer-Focused Self Starter Align your information technology career with an established company providing a stable environment and numerous opportunities for advancement. As a member of our dynamic I.T. Support team, you will provide technical support to PR Newswire's internal employees and home-based staff within the geographic region as we begin to consolidate multiple bureaus. We continue to explore ways to become more efficient utilizing new technologies, while offering you the opportunity to work with a variety of applications and the ability to work with our dedicated staff across the U.S. Now in its 52nd year, PR Newswire Association LLC (www.prnewswire.com) provides electronic distribution, targeting, measurement, translation and broadcast services on behalf of tens of thousands of corporate, government, association, labor, non-profit, and other customers worldwide. Using PR Newswire, these organizations reach a variety of critical audiences including the news media, the investment community, government decision-makers, and the general public with their up-to-the-minute, full-text news developments. PR Newswire has offices in 11 countries and routinely sends its customers' news to outlets in 135 countries and in 40 languages. Utilizing the latest in communications technology, PR Newswire content is considered a mainstay among news reporters, investors and individuals who seek breaking news from the source. We offer employees a comprehensive array of generous benefits, including medical, dental, and vision care, paid time off, 401(k), employee discounts, tuition reimbursement, and more! PR Newswire is an Equal Opportunity Employer. As a Technical Support Representative based in Albuquerque, NM, your first mission will be to complete formal training in our office in Jersey City, NJ to learn our internal systems and processes. Your past experience in applications support, desktop/network support, or data center operations will prepare you to set up and install user systems, troubleshoot to find solutions when problems arise, and escalate to other team members when necessary. Knowledge of hardware, software, cabling, and telecommunications equipment will give you the expertise necessary to assist users efficiently and professionally, but these skills pale in comparison to our need for superior customer service provided with excellent communication skills. You will be reporting to a manager in another part of the country, so the ability to work autonomously will also be crucial to your success. If you like solving problems and thrive under pressure, you will find long-term career growth with PR Newswire! All applications for this position are accepted via our online interview system, managed by Accolo. You can begin the interview process or refer someone you know by going to this link: http://jobs.accolo.com/11597 Once you have completed the interview, your information will be sent directly to the hiring manager for decisions on the next steps. Regardless of the outcome, PR Newswire or Accolo will keep you updated as to your status by e-mail or phone.Related Keywords: customer service, customer support, troubleshooting, Lotus Notes, telecommunications, equipment, network, networking, cabling, hardware, software, remote access, laptop, desktop, hand-held devices, setup, installation, IT support, I.T., Windows XP, Microsoft Office, maintenance, tech support, technical support, helpdesk, A+, HDI, MCSE

Albuquerque - Cable Tech's Needed

Experienced cable tech's needed for a project at the Intel location in Albuquerque, NM starting on 26 November. This will be a 4-6 month project at this site with working hours of 7:30 - 4:00. See job description below. Summary: Installs, routes and terminates communications cabling in an efficient and professional manner at an intermediate skill level for Network Sustaining Services or Structured Cabling Services by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. •Installs fiber and copper cable in ceiling, conduits and raised floors; routes cable within walls and modular furniture •Performs basic testing and troubleshooting of cable •Terminates copper station cabling •Reads and interprets floor plans •Trains entry-level technicians Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); plus at least 2 years related experience and/or training; or equivalent combination of education and experience. Please forward resumes to benton.winrich@adeccona.com as soon as possible.

Albuquerque - A&P mechanics

Seeking resumes for responcible employees in the Albuquerque area. New company with the ideas of offering a better pay scale in the aerospace industry. Seeking employees in all aspects of the aviation industry. Mechanics Fuelers Engineers Bag shop on board mechanics line mechanics Send resumes to hr@aviationtechnicalsupport.com

Albuquerque - Telecommunications Service Technician

Job Description: Technician would be responsible for all service work over a specified territory (Bentonville, AR.) Technician would be provided a company vehicle as well as a laptop. Technician must provide and keep in good working order general telephony tools (punch-down, crimper for RJ-11 and RJ-45 mod ends, test set (butt set), toner and sniffer, screwdrivers and pliers). Technician will also be working with cable systems and troubleshooting data networks with Tech Support assistance. Technician should expect some after hours, overnight, and weekend work, although every attempt is made to keep this to a minimum. In addition, there will be time that in running cable a lift will need to be used. The technician should feel comfortable both with the operation of a lift and with heights. Testing: Technician must pass a mandatory drug test and MVR test prior to start of employment. In addition, a complete background check will be performed. Minimum Qualifications: Technician must have a minimum 2 years voice and/or data system maintenance experience. Tech must have 2 years experience running and terminating Cat5e and 25-Pair cable. In addition, technician must be qualified to work on the following systems (some jobs may require some but not all of the systems): 1. Avaya Key Systems (Merlin, Partner) 2. Nortel (Meridian, BCM, CS1000, MICS, CICS) Special Consideration: Special consideration will be given to those candidates that possess the following: 1. Avaya Key Certifications (particularly Merlin) 2. Fiber cable installation and termination experience 3. BICSI or RCDD certification * If you are interested in this permanent position, please email your salary requirements and resume (MS Word format only) to Jenny Doss at (jenny.doss@us.randstad.com). ** Only serious applicants need apply! OTHER AREAS RECRUITING FOR: Springfield, MO Moses Lake area, WA Salt Lake City, UT Bentonville, AR Amarillo, TX

Albuquerque - Dispatch Rep 1

Responsible for overseeing the daily department operation, ensuring department goals/tasks are completed daily.Communicate with associates and customers both orally and in writing in a pleasant, clear, straight forward, and efficient manner; Attention to customer needs to provide a smooth transition and resolution of customer issues.Route all work requests in order to provide efficient use of manpower and timely response to system concerns.Monitor and decipher pool activity for outages and other area problems and accurately record data in order to ensure timely and factual information is available for evaluation.Resolve all outage related problems in order to ensure all accounts have been returned to service or appropriate actions taken to restore service.Track, file and input all technical paperwork to ensure all data correctly reflects the activity that was performed.Complete appropriate documentation for tracking and researching technical, installation and customer service issues in order to provide information for development, evaluation and training needs.Perform other duties as requested by leader in order to achieve departmental goals and objectives.Punctual, regular, and consistent attendance.QUALIFICATIONS:High School diploma or its equivalency.PC, keyboard experience.CATV Technical knowledge.Valid Driver's License.Ability to work overtime as needed.PERTAINS TO INTERNALS ONLY: Minimum of 6 months in current position.Minimum of a "2.5" rating on last mid year or year end review.No corrective action past a verbal within the last 6 months (includes behavioral, performance, and attendance).Comcast is an EEO/AA/ Drug Free Workplace If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=430130-1248-7236

Albuquerque - Dispatch Rep 1

Responsible for overseeing the daily department operation, ensuring department goals/tasks are completed daily.Communicate with associates and customers both orally and in writing in a pleasant, clear, straight forward, and efficient manner; Attention to customer needs to provide a smooth transition and resolution of customer issues.Route all work requests in order to provide efficient use of manpower and timely response to system concerns.Monitor and decipher pool activity for outages and other area problems and accurately record data in order to ensure timely and factual information is available for evaluation.Resolve all outage related problems in order to ensure all accounts have been returned to service or appropriate actions taken to restore service.Track, file and input all technical paperwork to ensure all data correctly reflects the activity that was performed.Complete appropriate documentation for tracking and researching technical, installation and customer service issues in order to provide information for development, evaluation and training needs.Perform other duties as requested by leader in order to achieve departmental goals and objectives.Punctual, regular, and consistent attendance.QUALIFICATIONS:High School diploma or its equivalency.PC, keyboard experience.CATV Technical knowledge.Valid Driver's License.Ability to work overtime as needed.PERTAINS TO INTERNALS ONLY: Minimum of 6 months in current position.Minimum of a "2.5" rating on last mid year or year end review.No corrective action past a verbal within the last 6 months (includes behavioral, performance,Comcast is an EEO/AA/ Drug Free Workplace If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=430119-1248-6136

Albuquerque - Supervisor Technicians

This position will be responsible for managing communication technicians in the Albuquerque area.Distribute workloads to employees daily to meet all customer appointments.Meet with employees weekly to impart knowledge and training regarding employee duties.Comply with procedures/rules/regulations to maintain a safe working environment.Document and evaluate job performance of employees continually to meet or exceed individual and departmental performance goals. i.e. QA checks, vehicle inspections etc.Coordinate with Technical Operations Manager to investigate and resolve complaints/damages as needed to satisfy customers and resolve problems.Coordinate interdepartmental tasks with external departmental demands daily to provide internal/external customer satisfaction.Work interactively with other departments.Collect, analyze and summarize information and trends to prepare reports.Provide and encourage employee training as needed to expand employee's knowledge of cable and the telecommunications industry.Monitor daily/weekly activities to minimize overtime and/or expenses.Motivate/coach/council/discipline/reward employees as needed to keep the team at peak performance.Coordinate labor needs to ensure optimal staffing at all times.Establish decision-making parameters to encourage and support employee self-management.Pursue continuous learning.Keep work environment clean.Perform other related responsibilities as assigned.Punctual, regular, and consistent attendance.QUALIFICATIONS:College degree perferred. Must be a Commtech 3, Commtech 4 preferred or the recongnized equivalent in work experience.Knowledge of construction, electrical codes, and safety precautions.Good communication skills.Valid driver's licenseAbility to treat team members with cooperation and respect.Able to support and comply with team and system decisions, and able to help resolve team conflicts.Ability to adapt to and learn about related future technology.Ability to be a self-directed team player.Ability to communicate courteously and proactively.Ability to provide instructions, suggestions, or demonstrations, and ensure that task requirements are clear; able to provide specific feedback, recognition and awards; able to provide challenging assignments and development planning.Pertains to internals only: Minimum of 6 months in current position for non-exempt, 1 year in current position for exempt position.Minimum of a "2.5" rating on last mid year or year end reviewNo corrective action past a verbal within the last 6 months (includes behavioral, performance, and attendance)Comcast is an Equal Opportunity Employer If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=430133-1248-7536

Albuquerque - Field Technicians

We are currently hiring qualified Field Engineers that can be on call 24/7 for work in an area covering a minimum of a 30 mile radius from home or office. Qualifications include replacing hardware such as servers, pc's, routers, POS equipment. Many service calls will be involved in POS and VOIP industries. Experience with both is a plus! This is a part-time position that can be full-time with the proper qualifications and call volume that is available in your area. If you are interested in applying for this job, please review materials listed below: - A+ Certified - Cell phone - Laptop running windows - Network troubleshooting experience - Internet access - Reliable vehicle - Proper attire - General technician tools If you are confident you can meet these requirements, please send your Resume with your current contact information, your Zip Code and your Radius (30 miles or more) that you can cover in your city. We cannot guarantee the amount of hours you will receive as they can fluctuate. All qualified technicians with no criminal background can begin taking calls as soon as November 15!

Albuquerque - Cable Technician - Farmington, NM

Cable Technician - NM1015 Abba Technologies is always looking to identify highly talented and hard working individuals that have a passion for developing their career in the information technology industry. We offer a creative, collaborative and challenging environment that is committed to diversity and professional development. Our client in the Farmington, NM area is seeking a Cable Technician. This is approximately a 4 - 6 Month CONTRACT opportunity. Job Description: We are searching for a cable technician for Farmington NM for upcoming projects. Position will be responsible for the pulling and termination of Cat 5/5e cable. This work will include climbing ladders, pulling cable and installing cable. Some conduit installation may also be required. The qualified candidates must have some experience with the pulling and termination and pin-outs of cable. The pay rate for these contracts will be based on experience. Required Skills: CABLING For immediate consideration, please email your resume and salary history to the contact below. Thank you for considering ABBA Technology, Inc. an EOE. Please submit your resume to a recruiter at careers@abbatech.com or call (888)222-2832

Albuquerque - Telecommunications Service Technician

Job Description: Technician would be responsible for all service work over a specified territory (Albuquerque, NM). Technician would be provided a company vehicle as well as a laptop. Technician must provide and keep in good working order general telephony tools (punch-down, crimper for RJ-11 and RJ-45 mod ends, test set (butt set), toner and sniffer, screwdrivers and pliers). Technician will also be working with cable systems and troubleshooting data networks with Tech Support assistance. Technician should expect some after hours, overnight, and weekend work, although every attempt is made to keep this to a minimum. In addition, there will be time that in running cable a lift will need to be used. The technician should feel comfortable both with the operation of a lift and with heights. Testing: Technician must pass a mandatory drug test and MVR test prior to start of employment. In addition, a complete background check will be performed. Minimum Qualifications: Technician must have a minimum 2 years voice and/or data system maintenance experience. Tech must have 2 years experience running and terminating Cat5e and 25-Pair cable. In addition, technician must be qualified to work on the following systems (some jobs may require some but not all of the systems): 1.Avaya Key Systems (Merlin, Partner) 2.Nortel (Meridian, BCM, CS1000, MICS, CICS) Special Consideration: Special consideration will be given to those candidates that possess the following: 1.Avaya Key Certifications (particularly Merlin) 2.Fiber cable installation and termination experience 3.BICSI or RCDD certification * If you are interested in this permanent position, please email your salary requirements and resume (MS Word format only) to Jenny Doss at (jenny.doss@us.randstad.com). ** Only serious applicants need apply!

Albuquerque - Computer Technician

Computer Technician Computer Corner, Inc. is a local New Mexico company in business since 1983. We are seeking full-time skilled computer technicians who have experience servicing computers (including desktops, laptops and servers), both at client sites and in-shop. Printer repair experience is optional, but desired. Network administration a plus. Requirements: - Minium 2 years of experience as a computer hardware/software technician in a similar environment - Exceptional experience with Windows 2000, XP and Vista - Exceptional Customer Service Skills - Ability to work independently - Exceptional communication skills, both written and verbal Please submit your resume AND References to: Fax 505-881-1300, e-mail: corner@compcorner.com - enter "Computer Technician" in the subject line, please. No calls please

Albuquerque - Technical Service Dispatch and Administration

Computer Corner is a local New Mexico-based company, in business since 1983. We are seeking an individual experienced in scheduling and dispatching computer technicians, managing the paper work, billing and other activities in our technical service department. Specific experience in this industry is desired. This position orders and tracks service parts and assists with inventory management in the service department. Additionally this position greets clients, checks in equipment for repair and invoices clients in the service department. Some technical knowledge would be a benefit. This is a full-time position. Requirements: Minimum 2 years experience dispatching and managing staff Exceptional customer service skills Exceptional communication skills, both written and verbal Good computer skills - especially in Excel A positive, motivated attitude The ability to work independently and as a team Send Resume AND References to: Fax: 505-881-1300 e-mail: corner@compcorner.com – please include the words “Technical Service Administration” in the subject line. No calls please

Albuquerque - Avaya Technician

Certified Avaya Technician NM1012 Abba Technologies is always looking to identify highly talented and hard working individuals that have a passion for developing their career in the information technology industry. We offer a creative, collaborative and challenging environment that is committed to diversity and professional development. Description Summary: The Avaya Technician will be required to install and configure the Avaya 8700 and 8400 Media Servers at the FLETC site located in Artestia, NM. This project shall transition FLETC Artesia from its current Time Division Multiplexing (TDM) and analog technologies to a forward-looking VoIP system architecture that provides greater functionality, flexibility, and a consolidated operational and management infrastructure. Contract duration: Start date: December 3, 2007 Specific Duties & Responsibilities • Proficient in installation and maintenance of Avaya communication systems including converged technologies • Conduct training for users (Prepare 2 to 3 page training document) • Provides customer with on-site and support regarding Communication Manager Avaya Phone 8700 Media Servers at the main site and 8400 System at the range; Intuity Audix voice messaging system support, Avaya provisioning software and IP networking. • Ability to diagnose trouble on T-1 circuits; ISDN/PRI, ISDN/BRI, E&M TIE, DID • Ability to troubleshoot IP telephony issues • Troubleshoot connectivity issues to peripheral equipment such as CMS and IVR • Understanding of Call Centers; able to edit vectors to adjust Call Center productivity • Communicates with customers over the phone and at on-site locations to troubleshoot any issues • Acting as a single point of contact for the client and customers • Implement the design, planning, layout, and configuration of Avaya communication systems and services • Interface with other vendors ie Carrier Service providers, 3rd party manufacturers • Works with Project Managers to develop project plans and timelines, assist in tracking milestones, supports escalations and available to supply job status in project meetings • Works with other field personnel in installation, configuration and integration and handles any related technological support from customers • Performs moves, adds and changes for customers when needed • Provides high level of customer service when responding to a customer request or fulfilling project requirements • Ability to work effectively with co-workers and fulfill customer requests • Ability to clearly define and explain technical issues to customer Education & Experience • Avaya ACA and or ACS certifications (required) • 5-10 years minimum working with Avaya related products and services • Ability to program core telephony components include all call processing, PSTN gateways, PSTN connectivity, Automated Attendant (AA), Interactive Voice Response (IVR), Automatic Call Distribution (ACD), and other standard commercial features. • Advanced networking experience with IP applications • Ability to troubleshoot network and assign IP addresses • Design and program software translations for Avaya Communication Manager and Definity line of products; S8700, S8400 Media Servers and Definity G3R/Si/Prologix, • Voice Messaging; Audix/ Intuity Audix, • Strong communication skills required • Understanding of AVAYA product line and related technology This position is M-F from 8 - 5. Per Diem and paid travel expenses is available. For immediate consideration, please email your resume and salary requirements to the contact below. Thank you for considering ABBA Technology, Inc. an EOE. Please submit your resume to a recruiter at careers@abbatech.com or call 505-256-8876

Albuquerque - Forget "customer service" - try "Customer Bliss"

Customer Bliss Representative Needed for a local, small (tiny, really), downtown company where the environment is the perfect blend of fast-paced and caffeine-laced. Your job: support our clients and prospects, coaching them through using our software to enhance their online presence and website sales. You'll be on the phone a bit with end users - experience taking a neophyte through computer tasks monumental in their view and ultimately having them feel tech-savvy and comfortable, is absolutely essential. Your reward: the chance to be part of a still-tiny yet rapidly growing company in the heart of downtown ABQ with an internal atmosphere of coffee worship. Naturally, that means lots of free coffee. We are a startup, so the hours are full-time plus a little more when needed, and the atmosphere is decidedly casual - our founder wears shorts to work year-round. You: at the top of your game with enthusiasm for turning an iffy client's day into pure gold, and the technical base to jump right in to web applications. If you've taught your parents, aunts, uncles, and grandparents how to use their computer and created spreadsheets and checklists for their reference while you're gone, you're on the right track. Us: founder and employees alike are experienced in creating Albuquerque success stories from a philosophy of, "dedicated employees = loyal customers = profitable business = rewarding/fun job"

Altoona - Internet Technician - Part Time

Copper Beech Townhome Communities is seeking an individual to assist tenants with troubleshooting and configuring their internet connections. Applicants should have basic knowledge of the principles of setting up internet connections on PC's using the Windows XP, Windows Vista or MAC Operatins Systems. The job may also entail replacement or resetting of unit and/or building switches. Most troubleshooting can be accomplished over the phone, but some on-site visits will be required. ***Applicants should be prepared to supply their own laptop for on-site troubleshooting.*** We are willing to permit you to work the support calls around your class schedules (availability to provide support in the evenings is preferred). Please inquire in the office to apply for this position. Our address is 223 Medlar Drive, Indiana PA.

Altoona - Programs You Might Be Interested In

We have associates working out of their home on their own personal computers earning established high paying bonuses. Working only a few hours part time, you will be trained in very special internet systems. Utilizing creative ideas in networking and advertising is a big part of this business. Emailing and communicating with other associates is what is necessary to help promote our services. For detailed information please go to my site at www.Bankthosebucks.com to get all your answers. Special email response is required. 13C

Amarillo - Telecommunications Service Technician

Job Description: Technician would be responsible for all service work over a specified territory (Bentonville, AR.) Technician would be provided a company vehicle as well as a laptop. Technician must provide and keep in good working order general telephony tools (punch-down, crimper for RJ-11 and RJ-45 mod ends, test set (butt set), toner and sniffer, screwdrivers and pliers). Technician will also be working with cable systems and troubleshooting data networks with Tech Support assistance. Technician should expect some after hours, overnight, and weekend work, although every attempt is made to keep this to a minimum. In addition, there will be time that in running cable a lift will need to be used. The technician should feel comfortable both with the operation of a lift and with heights. Testing: Technician must pass a mandatory drug test and MVR test prior to start of employment. In addition, a complete background check will be performed. Minimum Qualifications: Technician must have a minimum 2 years voice and/or data system maintenance experience. Tech must have 2 years experience running and terminating Cat5e and 25-Pair cable. In addition, technician must be qualified to work on the following systems (some jobs may require some but not all of the systems): 1. Avaya Key Systems (Merlin, Partner) 2. Nortel (Meridian, BCM, CS1000, MICS, CICS) Special Consideration: Special consideration will be given to those candidates that possess the following: 1. Avaya Key Certifications (particularly Merlin) 2. Fiber cable installation and termination experience 3. BICSI or RCDD certification * If you are interested in this permanent position, please email your salary requirements and resume (MS Word format only) to Jenny Doss at (jenny.doss@us.randstad.com). ** Only serious applicants need apply! OTHER AREAS RECRUITING FOR: Albuquerque, NM Moses Lake area, WA Salt Lake City, UT Bentonville, AR Springfield, MO

Amarillo - Senior Customer Care Technician (1113)

Duties: Includes Associate I plus, „X Provide DocuCare support for mid/high volume multi function devices and engineering machines at assigned locations. „X Performs full range of maintenance on assigned products; including hardware support, technical diagnostics, software loads, IMAC and disposal, retrofit and customer call resolution assistance. „X Manage call activity; perform associated administrative requirements „X Incorporate work management processes to maximize productivity and achieve business results (PEP metrics) „X Take responsibility for customer satisfaction through proper use of customer management skills. „X Adhere to proper escalation procedures to resolve customer issues. „X Responsible for assigned company assets (i.e. parts, tools, communication and computing devices, vehicles) „X Provide customer training on assigned products in accordance with current procedures. „X Quickly identify problems using new quality and root-cause data analysis. Develop a solution that resolves the problem and delivers optimum value for Xerox and the customer. „X Use and share technical best practices to maximize customer value, productivity, and expense objectives. „X Proactively plan activity and service coverage to maximize productivity. „X Minimize overtime with effective scheduling. Supports service coverage plan developed with team (shift / work week.) „X Act as an expert when advising customers on complex / technical jobs and discussing their production requirements / turnaround times Ensure all DocuCare information presented to the customer is timely, accurate and presentable Required skills: Skills: Strong advanced knowledge of all related business and technology processes Excellent interpersonal skills with ability to act as facilitator / coach / mentor Good Problem solving & critical thinking skills Ability to work with minimum supervision, Ability to travel as required Education: Education: Experience: Experience: Typical range of experience is 5-20 Includes Associate I plus: Technology proficiency in areas required by the on-site assignment Thoroughly proficient with Helpdesk tools, Microsoft operating systems, MS Office applications and anti-virus software At least 2 year sustained performance as Associate Level DocuCare tech experience in low / mid volume, color, and engineering products

Amarillo - Field Technicians

We are currently hiring qualified Field Engineers that can be on call 24/7 for work in an area covering a minimum of a 30 mile radius from home or office. Qualifications include replacing hardware such as servers, pc’s, routers, POS equipment. Many service calls will be involved in POS and VOIP industries. Experience with both is a plus! This is a part-time position that can be full-time with the proper qualifications and call volume that is available in your area. If you are interested in applying for this job, please review materials listed below: - A+ Certified - Cell phone - Laptop running windows - Network troubleshooting experience - Internet access - Reliable vehicle - Proper attire - General technician tools If you are confident you can meet these requirements, please send your Resume with your current contact information, your Zip Code and your Radius (30 miles or more) that you can cover in your city. We cannot guarantee the amount of hours you will receive as they can fluctuate. Our pay scale ranges from $30-$40/hr depending on time, location and client. We are currently hiring technicians nationwide! All qualified technicians with no criminal background will receive a contract and begin taking calls as soon as November 15th!

Amarillo - Telecommunications Service Technician

Job Description: Technician would be responsible for all service work over a specified territory (Amarillo, TX) . Technician would be provided a company vehicle as well as a laptop. Technician must provide and keep in good working order general telephony tools (punch-down, crimper for RJ-11 and RJ-45 mod ends, test set (butt set), toner and sniffer, screwdrivers and pliers). Technician will also be working with cable systems and troubleshooting data networks with Tech Support assistance. Technician should expect some after hours, overnight, and weekend work, although every attempt is made to keep this to a minimum. In addition, there will be time that in running cable a lift will need to be used. The technician should feel comfortable both with the operation of a lift and with heights. Testing: Technician must pass a mandatory drug test and MVR test prior to start of employment. In addition, a complete background check will be performed. Minimum Qualifications: Technician must have a minimum 2 years voice and/or data system maintenance experience. Tech must have 2 years experience running and terminating Cat5e and 25-Pair cable. In addition, technician must be qualified to work on the following systems (some jobs may require some but not all of the systems): 1.Avaya Key Systems (Merlin, Partner) 2.Nortel (Meridian, BCM, CS1000, MICS, CICS) Special Consideration: Special consideration will be given to those candidates that possess the following: 1.Avaya Key Certifications (particularly Merlin) 2.Fiber cable installation and termination experience 3.BICSI or RCDD certification * If you are interested in this permanent position, please email your salary requirements and resume (MS Word format only) to Jenny Doss at (jenny.doss@us.randstad.com). ** Only serious applicants need apply!

Ames - Tier 2 Help Desk Technician

Tier 2 Help Desk Technician Job Description: TEKsystems in Des Moines is seeking a Tier 2 Help Desk Technician for one of our clients in Ames for year-long contract. The resource would be required to work 24 hours a week, preferably on Monday, Wednesday and Friday. The candidate would need to have the below experience as well as a positive attitude and strong work ethic. They are looking for the resource to interview and start as soon as possible, and by latest Mid-November. Again, the duration is for one year, so the candidate would need to fulfill that obligation. Job responsibilities: 2nd level troubleshooting support on PC/Mac’s Field support, Imaging computers and help with/ Lotus notes Novell and knowing way around servers would be a plus. Technically savvy. Required Skills: HELP DESK About TEKsystems, Inc.: Join TEKsystems© and get your career on the fast track. As the nation's premier technology execution company, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented technical professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our technical professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V

Ames - Computer Service Technician

About the Company SMARTECH and Associates, LP. is a national provider of desktop and network computer repair and support services. We dispatch service calls to computer techs across America for primarily hardware and occasionally software services. Our primary clients include Dell, Gateway, Lexmark, HP, and IBM to name a few. SMARTECH... Quality-Effective Computer Services for Business About the Opportunity Make your own schedule! Work flexible hours! Add balance to your life! Smartech allows for flexibility in terms of work schedules and job responsibilities. Employees are encouraged to take responsibility for their own careers. You'll get the chance to work with bright, highly motivated people. Help Smartech be a leader in the Technology industry by acting as the Computer Repair Field Technician who provides repair services; plans service calls; identifies service problems; repairs equipment problems; prolongs equipment life; documents actions; maintains rapport with customers! Qualifications Effectively maintains appointment schedules. Plans, schedules Expert problem-solver. Sorts through complex issues and conducts comparative analysis of multiple solutions. Ability to develop rapport with client management and maintain strong working relationships. Successfully manages customer expectations. Places primary importance on delivering superior customer service. Expert at hands-on equipment maintenance. Capable of producing comprehensive documentation. Excellent customer service skills, technical expertise and reliable transportation. He/She must also possess basic knowledge of personal computer and/or peripheral device repair, such as Dell, Gateway, Sony, Lexmark, HP, and Compaq desktops, laptops, and printers. Maintains inventory and equipment to ensure smooth office operation. High School Diploma or equivalent experience. A+ is Great but not neccesary Benefits We recognize people as our most valuable asset. Our competitive salary and benefits package includes flexible hours, Free Dell Certification *Smartech is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation.

Ames - Field Solutions Engineer- Telecom/Transportation

Position Description: Provides Cadec customers with on-site product and technical support working from a home-based office with heavy travel expectations. - Provides on-site systems installation and training to new customers. - Provides on-site systems service and technical support to existing customers. - Prepares, in an accurate and timely manner, field service reports that document on-site activity, issues, and recommended follow up action. - Refers customers to other departments (sales, engineering, training, and repair) to assist in identifying and/or resolving recurring problems. - Makes recommendations for hardware and/or software enhancements based on customer’s requirements. - Ability to travel up to 80% of the workweek. - Other related duties as required. Minimum Qualifications: - Associates Degree or the equivalent experience in Computer Science, Engineering, Math, or a related field. - 2+ years experience as an automotive electronics technician that can train, troubleshoot and communicate effectively - Must have strong PC/Computer skills with experience in the telecommunications industry. - Experience with communications in areas of WLAN, WWAN, and satellite. - Strong working knowledge of current operating systems, including Microsoft Windows and Windows CE. - Excellent verbal, written, analytical and interpersonal skills. - Ability to interface with all levels, from professional driver through IT and up to CEO level. Cadec Global offers a professional yet casual work environment, flexibility, great benefits, and an opportunity to work with a great team. If qualified, please forward your resume with salary requirements to: hr@cadec.com EOE

Annarbor - Technical Support Staff needed at BARRACUDA NETWORKS!

Barracuda Networks, Inc. is the leading provider of application security appliances, providing protection for over 40,000 customers worldwide. Its products include the Barracuda Spam Firewall, Barracuda Web Filter, Barracuda IM Firewall and the Barracuda Load Balancer. Barracuda Networks is headquartered in Campbell, California, and has offices in eight countries. We have recently opened a satellite office in Ann Arbor. We are looking for experienced technical support staff who can work independently and deliver great customer service. You will work closely with the engineering department to support customers and help them troubleshoot network and email problems in a Linux environment. Must be willing to dedicate yourself to learning the product. Experience Required: Strong technical understanding of one or more of the following protocols is required: SMTP HTTP/HTTP Proxy SSL SMB Additional Skills/Requirements: Technical support experience Understands LDAP Independently motivated Understands Linux OS, configuration, and email protocols Understands Firewalls Desires to fight spam We have several positions open for the day shift (8 am - 5pm). Please send your wage requirements with your resume. If you have the requisite skills and are interested in joining our fast-paced, dynamic organization, please send your resume to jobs@barracuda.com. We look forward to hearing from you!

Annarbor - University of Michigan Help Desk Consultants - Temporary

The University of Michigan MAIS Help Desk is seeking multiple Temporary Help Desk Consultants to provide telephone and e-mail support for users of administrative systems. This fast paced position supports the University of Michigan community by providing assistance with technical and functional issues encountered by users of the M-Pathways (PeopleSoft) systems. The ideal candidate will be a team player, customer focused, organized, good at multitasking, energetic, and a great problem solver. Appointment duration: February 4, 2008 - October 2008 Requirements: Bachelor’s degree or equivalent education and experience 1 year customer service experience, preferably in a computer-related or teaching environment Knowledge of operating systems (Windows, Mac) and industry standard Web browsers Basic computer skills including proficiency with word processing, spreadsheets and database applications Strong communication and organizational skills RESUMES MUST BE RECEIVED BY DECEMBER 17, 2007 TO APPLY, SEND YOUR RESUME AND COVER LETTER TO: maistemphiring-hd@umich.edu Also include how you became aware of this temporary opportunity. For more info about MAIS go to www.mais.umich.edu. A Non Discriminatory/Affirmative Action Employer

Annarbor - *** High School Students needed for JOB ***2298241

all got the eye everybody the prison all shadowy   hey man one One super world all think hey A-team If one in7663588 J4car4372242 c2 and for man pretty men all 80 helping Phooey escaped way Phooey vine6323150 x2one9995070 p7 ago spend well hay style you quicker fly all Eastwood they to Knight7345434 b6for7780370 B1 helpless everything the man military world than than than the Round never to ladies still just by never they Ive much might problem body my hay always blown above Muskehounds you jump can6399_75984

Annarbor - Level II (Intermediate) Network Administrator

This position would work directly with the CIO and IS team management for daily assignments, Information Service projects and tasks. The position would report to both the CIO/IS team management and Ann Arbor Office Manager in the respective aforementioned areas. Deployment, configuration, maintenance and monitoring of active network gear: switches, routers, firewalls, desktops, scanners, faxes, printers, etc. Maintenance of network, hardware, and software facilities in individual machines. Maintain wireless connectivity, and troubleshoot local wireless issues Printer, scanner and fax machine configuration and maintenance Maintenance and configuration of certain network servers: file servers, VPN gateways, Symantec systems, Troubleshooting and/or debugging network-related problems. Troubleshooting and /or debugging local phone issues with direct support from Telco Administrator/Supervisor in the Chicago office. Monitor network backup, and Disaster Recovery systems. Provide support services to all local users Travel to other offices for regular, quarterly maintenance trips, and possibly accompany others on Emergency/un-anticipated trips. Educational / Technical Experience Requirements Recent college graduate or one to three years equivalent technical experience

Annarbor - IT Services and Sales

Call on company CIO’s as a rep for us as you look for a job with them. We are a small, ($2 mil sales), local computer supply, product and service distributor in downtown Ann Arbor. We are looking for a skilled IT professional to call on local business community’s CIO’s and Managers to further establish our local presence and increase sales. You will rep four categories of products and services: 1.YOURSELF. Ultimately, one of the companies with whom you have established a professional relationship with will hire you because they will know your skill set, and they will like and trust you from their experience with you.. This is your goal as well as ours, because when they hire you, we will gain an even more loyal customer. That’s you. We will all celebrate your career advancement and look for your replacement. 2.IT CONTRACT SERVICES. You will sell your network and systems administration skills at an hourly rate or contract price while selling a complete catalog of computer consumables, peripherals, components and hardware at prices as good as if not better than the internet super warehouses. Our goal is to provide small businesses who do not have IT staff with technical assistance or upgrades and for larger companies with an IT staff who are too busy to perform projects to contract us. Your job will be to offer yourself under our umbrella of products and services. Remember: one of these companies will hire you eventually. 3.PRODUCTS. Monitors, keyboards, routers, memory, cables, software, printers, laptops, bar code printers/software, power supplies, etc, etc. We are authorized HP, Xerox, Zebra and Samsung dealers, and we can get most OEM and compatible products such as Kensington, Kingston, Belkin, Toshiba, Sony, Iomega, etc. Our prices will always be as low as or better than anything they can find on-line. The difference is that, as a Value Added Reseller (VAR) we stand behind everything we sell both literally and figuratively. The support staff here does the shopping for IT Managers too busy to shop on-line themselves or to deal with the BS of retuning DOA or incompatible items purchased. For example, if there is a hint of a printing problem, we replace toner free of charge in minutes, or we might offer to install a color laser printer in gratis. 4.CONSUMABLES. Toner, both OEM and compatible, drums, back up media, CD-R’s and DVD’s, bar code ribbons and labels, specialty paper, and ink jets. Again, we are authorized to sell most brands of consumables. In general, we separate ourselves from the internet marketers and office/computer product superstores by making same and next day deliveries, and with real people answering the phone and assisting customers as needed. We are a University of Michigan Strategic Supplier because we can compete on a national level with a local presence. A company van will be available to you during working hours. While we have a full time local delivery person, you are welcome, but not required, to make deliveries as a way for getting in to see your customers. A spartanlike workspace with a phone and computer will be available for making appointments and preparing quotations, but the job will be mostly on the streets. You will have good support for quotation preparations, product support and the process of receiving orders and their delivery. There is plenty of free parking. The ideal candidate will be educated and or experienced in computer operations. She/he will be comfortable networking at S.P.A.R.K. and the Chamber. Most importantly this person will be comfortable making calls to the IT Managers of businesses in town to schedule personal visits. Getting appointments is difficult, but the success rate for those companies you communicate directly with is very high. The Chamber Directory, other lists of prospects as well as present and past customers will be your source for leads. Finally, your physical presentation must be good and you must be genuinely friendly, kind, and aggressive in hunting for new business. We develop long term professional relationships with our customers based on positive experiences, and your communications will be the first step in this process.

Annarbor - A2 Hosting - Customer Support Technician

Company: A2 Hosting, Inc. ( http://www.a2hosting.com ) Job Title: Customer Support Technician Job Location: Ann Arbor, MI, USA Employment Type: Full-time Employment Location: Applicants should be local to Southeast Michigan, but will be able to work from home or office. Occasional visits to Ann Arbor office will be required. Benefits: Health insurance and 401k available after 6 months. Paid time off. Job Description: A2 Hosting, Inc. is currently seeking talented individuals with strong customer support traits. Excellent communication skills are expected along with an honest, self-motivated, and strong desire to expand and capitalize on your existing skill set. This is a 1st level technical support position. Job duties will include the following: * Working customer support tickets * Documenting processes * Making suggestions how to make support process more efficient * Responding to ‘Live’ support requests via web-based chat feature * Responding to phone calls for support via VoIP phone system * Escalating support requests when appropriate Skill Requirements: Skills should include basic familiarity with some to most the following. By no means do we expect you to be an expert but we hope you have a basic understanding of what these items are and how the relate to the world of information technology. We ask that these skills match ones that you are interested in learning and honing. · Linux (advanced user to beginning system administrator level) o Familiarity with CentOS(Redhat) Linux distribution o Knowledge of file permissions o Understanding of Unix processes o Basic knowledge and eagerness to learn computer security · Apache (advanced user to beginning application administrator level) o Configuration Files and understanding of Virtual Hosts o Rewrite rules o .htaccess directives o SSL Certificates o Basic understanding of CGI o Understanding of Apache logs and error files · MySQL o Ability to create databases and database users o Familiarity with MySQL user privileges / security o Comfortable with phpMyAdmin o Basic knowledge of MySQL command line interface · PHP o Familiarity with tweaking common PHP directives such as ‘register_globals’ o Programming experience a big plus o Ability to recognize common errors or mis-configurations with PHP4 and/or PHP5 · PostgreSQL o Ability to create databases and database users o Familiarity with database user privileges / security o Comfortable with phpPgAdmin o Basic knowledge of psql command line interface · Mail Services o SMTP o POP o IMAP o Outlook and other mail client configurations o Understanding of SPAM / Virus filtering concepts including RBLs · DNS / BIND o Basic understanding of how DNS works

Annarbor - Plum Market: Now Hiring IT Technican (entry level)

Are you looking for a whole new way of working as a Team? Join Plum Market as an IT Technician (Entry Level). Teamwork is at the heart of Plum Market, and you will be part of a team that is creative, passionate about our product, and committed to quality driven leadership. There is plenty of opportunity for advancement. Please Apply online at: www.plummarket.com Plum Market is committed to sourcing the highest quality organic, local, natural, and specialty products available. From exclusive specialized artisans to local organic growers, we have selected only the freshest and most authentic epicurean delights for you and your family. 248.594-2555

Annarbor - Technical Support Analyst II

We are looking for top-notch Solution Support Specialists to provide exceptional level 1 support for our integration suite of products to our customer base and our consulting team. The primary responsibility of the Solution Support team is to resolve customer issues. The team is expected to provide end-user technical support through analysis and duplication of issues, escalation and proactive case management. A secondary responsibility of this group is to learn and share technical knowledge with other members of the team, Customers, and Consultants. This may be in the form of writing a white paper, populating our knowledge base, small training session, etc. Travel required up to 25%. Qualifications: BS in Computer Science or related technical 2-4 years related operations, technical support experience, or equivalent combination of education and experience is required. An ideal candidate for this position must have a proficient knowledge in several of the following technologies: Java (Ability to read and step through an Object Oriented Language, preferably Java): Jdbc, Jdk, Jndi, Jvm, Stack traces, RMI Databases: SQL, JDBC, Oracle, MySQL, MSSQL Protocols/Standards: http/https, ftp/sftp, SOAP, SMTP, POP, AS1/AS2,RosettaNet Web World: Xforms, Web Extensions, Tomcat (servlet engine), Servlets, Apache (web server), JSP, JavaScript, HTML XML: Schemas, DTD’s, Xpath, Namespaces, XSLT, EBXML, BPML, BPEL OS: Unix, Linux, Solaris, HP, AIX, Windows, Mainframe, AS400 Security: Certificates, Encryption In addition to the above technologies, this position also requires the following: excellent analytical, problem solving, and troubleshooting skills; ability to define problems, collect data, establish facts, and draw conclusions; ability to read and interpret technical drawings and documentation. Ideal candidates will also possess good project management and multi-tasking skills with demonstrated ability to follow-through. Also requires strong interpersonal/customer relations skills; clear and concise verbal and written communications; and the ability to express complex technical concepts in layman’s terms, both verbally and in writing.

Annarbor - Trouble Isolation and Repair Associate - TELECOM EXPERIENCE REQUIRED

Trouble Isolation & Repair Associate: This position assumes the responsibility for troubleshooting and resolving customer repair issues both voice and data. The employee acts as circuit advocate for re-establishing connectivity in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Interacts with customers, ILECs, vendors, internal departments and others to efficiently restore and repair customer problems. Responds to voice & data service and installation issues. The position requires a working knowledge of PBX systems; key systems and POTS through PRI line signaling into each. Working knowledge of VoIP applications is required. Responds to basic connectivity issues for data service and connectivity issues. A basic knowledge of wide area network (WAN) connectivity, email and DNS is required. Responds to complex inquiries, complaints or processes transactions as required to meet customer expectations. Uses discretion to determine which procedures best address each situation, determines the appropriate action required and coordinates the resolution with the customer. Uses discretion to escalate service and installation issues to the next trouble-shooting tier: Service Engineer, Sr. Manager and the NOC. Gathers accurate data received from colleagues and customers and efficiently enters description of action taken or transactions into the appropriate systems: Telcare, VOM or Unicare. Proactively monitors voice and data trouble tickets to ensure the shortest mean time to repair – MTR. Understands BullsEye Telecom services and is able to apply that knowledge when addressing customer related issues. Uses support materials to respond to customers and follows policies on customer relations and system documentation. Adheres to all policies, practices, and standards of the Company and our clients to ensure good order and discipline on the production floor. Follows the established repair process. Maintains the acceptable standards of efficiency and quality established by the company in order to ensure customer satisfaction. Provides after hours repair support via rotating On-Call Program. QUALIFICATIONS to perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Minimum of an Associates Degree; 1-2 years customer service experience; or equivalent combination of education and experience. Experience on PBX systems, key systems, POTS, and PRI is required.

Appleton - Grocery Point of Sale Field Technician

North Country Business Products, a 100% employee owned company and one of the most successful Point of Sale dealers in the Midwest, has a great career opportunity for a POS Field Technician in the Appleton territory. Duties: Prepare, configure and test Point of Sale (POS) equipment for installation. Troubleshoot hardware & software issues, provide on-site, phone & on-call technical support to our grocery customers. Requirements: Must have excellent communication Excellent customer service skills Solid computer hardware technical experience Networking & software experience or education required An A+ or Network+ Certification is strongly desired Prior grocery experience will qualify you as a stronger candidate A company vehicle is provided for business purposes. Must have a valid MN driver's license and good driving record We offer great benefits and compensation! Health Insurance Life Insurance Dental Insurance 401(k) with match Paid Time Off Holidays Employee Stock Ownership Plan Computer purchase program and more! To apply email your cover letter and resume to ncbphr2@ncbpinc.com. Please reference the city and position applying for in the subject line. EOE

Appleton - Technical Support Specialist - Ecommerce

Beanbasket.com is the nationwide provider of ecommerce services headquartered in Appleton, WI. We are dedicated to helping our clients build profitable online businesses through the use of Beanbasket, a best-in-class ecommerce platform for online store management. Beanbasket allows any size company too efficiently and effectively setup and manage a secure online store. Since 1999, Beanbasket has been offering ecommerce, website hosting services and advanced Web based solutions to large and small businesses helping them succeed in the fast paced ever changing Web market place. This postion will be supporting all levels of Beanbasket ecommerce services. This position will require supporting customer inquiries on Beanbasket features and functionality as well the setup and implementation of ecommerce services for new customers. The ecommerce Support Specialist will be responsible for maintaining all service levels of Beanbasket including but not limited to: - Support Customer E-Commerce implementations both new and existing - Assist in the development, testing and implementation of new features and enhancements - Respond, asses and prioritize customer enhancement requests - Maintain up to date on and offline system documentation If you are energetic, like learning about internet technology and are dedicated to providing outstanding customer service, consider joining the Beanbasket.com team.

Appleton - Technical Service Representative

Excellent opportunity exists to assume responsibilities as a Technical Service Representative in our Foodservice Equipment Division. This position will provide technical phone support for customers. At the busiest time of the year, this position will involve nonstop technical phone call problem resolution. Technical service representatives also provide support for trade shows. When service calls become costly to the end user, the technical service representatives sell new freezers to existing customers. Technical service provides sales support for new products; they also sell the technical features for our products to new customers. Technical Service Representatives responsibilities include: - Answering technical calls from customers and providing technical support to the field to resolve machine down situations. - Instructing distributors, sales, customers, and service technicians - Expediting parts and equipment deliveries - Assisting the credit department with customer credit problems - Coordinate delivery, installation, startup and training for new equipment - Answer questions regarding the features and benefits of our products - Participate in design and production problem resolutions - Support sales managers and provide organization wide communication - Travel is minimal and may involve 2-3 trade shows per year Technical Service Representative Abilities and Attributes to include: - Strong Communications Skills - Proficiency in Microsoft Word and Excel - Technical Aptitude - Refrigeration background a plus - Knowledge of frozen dessert and beverage equipment a plus - Experience as a soft serve freezer technician a plus - Experience writing service and owners manuals a plus - Strong organizational skills - Must be customer oriented - Timely and professional follow-up of customer requests - Associates degree a plus

Appleton - Technical Support Specialist

Technical Support Specialist Primary responsibilities include definition and monitoring of voice & network equipment, technical support for custom SQL applications, remote installation assistance for network monitoring equipment and network event troubleshooting. This position will work directly with customers to provide support & installation assistance. Some travel to customer locations may be required per support needs. Shared responsibility for internal network administration of a MS Windows Family, Cisco and HP environment. Application support includes MS SQL 200/2005, MS Exchange 2003, McAfee enterprise suite, and MS Office products. A qualified candidate will have an understanding of networking infrastructure & components and exceptional skills in customer support and troubleshooting. In addition, knowledge of MS Windows Server, MS SQL Server and desktop products. Must have ability to work both independently and as part of the support team. Should be a self starter with a strong work ethic. Will provide additional training for the right candidate, if needed. Degree in Information Technology field is desirable. This is an Entry Level position with plenty of opportunity to learn and grow. Wisconsin Wireless Communications offers a full benefit package including: Health, Life & Dental 401k Vacation & Holiday Tuition and Training Send cover letter, resume & salary requirements to employment@wwcc.com. Incomplete information will not be considered.

Appleton - A+ Computer Field Engineer

Realm Technologies Service Partners play a vital role in providing superior, hardware-focused, technology field service support to both residential and commercial customers of major PC manufacturers. The best PC field technicians are independent self-starters, who have the drive, technical aptitude, and interpersonal skills to perform component-level, hardware repair in a manner that exceeds the customer's expectations and solves their problems quickly and effectively! If this describes you, then here is an excellent, entry-level technical opportunity for you to become part of a dedicated team of professionals as a Realm Technologies Service Partner. Our part-time employees who perform PC (laptop and desktop) service calls during the day. Calls are typically conducted Monday through Friday during general business hours. Our field techs work directly with the customer to schedule the service call, which allows for a great deal of flexibility! If you want to be part of this experience, then apply today! Our talented service partners should have: Knowledge of IBM & Dell computer equipment Must have an A+ Certification (or obtain one within 90 days after employment) Vehicle w/ registration & insurance Knowledge of/Experience in PC/Laptop repair Ability to travel to customer location Ability to lift and, or move various computer equipment Excellent customer service skills. Ability to work independently and initiate action. Must be able to pass criminal background and driving investigation Incentives for becoming a Realm Technologies Service Partner include: Don't report to office, work from home to schedule your calls Competitive rate Work( 30) hours or less a week Dell or IBM certification training at no charge depending on assignment Cell phone provided after (60) days If you are interested in applying for this position, please reply to this ad and send a word copy of your resume and if selected you will be contacted by a Realm Technologies Recruiter. Thank you for your interest in Realm Technologies, Realm Technologies Recruiting

Asheville - PC Tech Needed in Cherokee, NC on November 28th

BMC Solutions, Inc., a national Dell service provider, we currently have a contract project in Cherokee, NC for a PC Technician who is experienced with PC installation using a script. This is a 1 day project and starts on November 28th. The hours are from 9:30pm-11pm. If you have the stated experience, are interested and available please forward your resume to the above email address

Asheville - Live to work or Work to Live? 3291227

car chum who These number fortune world always into Come and join one of the top organizations in the world. We pride ourselves in giving our employees the opportunity to make money from home. Please take a few moments to visit our site click on the yellow tab and watch the short orientation video. www.success.avsdomains.com One can Raquel of maximum the Knight quicker and they white against makes6979908 H8ready 5614109 W6 One one they exist eye world might Round to pretty chop Round are4901159 A5all4912591 M0 court got underground up When quicker Today unit the Phooey underground One Kong3471882 o7and9188688 O7 court against its dangerous around groovy quicker with groovy in always the and burned from really all all One Hong say rough to and Knight world commit unit where in Im commit innocent the helping all well one6399_51810

Athensga - Things Slow In Your Industry

Work from home with immediate results! No experience necessary. We are looking for individuals with the desire to break the pattern of the time clock. Learn more at www.greenlitejob.com After you are trained, you will be helping other clients to set up our internet services. You must have Microsoft Word and Microsoft Excel. After qualifying you will be set up immediately in your home work environment. Only serious apply. 6a

Athensga - One Day Laptop Deployment Project

We are seeking an experienced computer technician for a 1 day Laptop deployment project starting on Nov 8, 2007 for a well known perfume and cosmetics company. We need an experienced technician to install two laptops, starting at 9 am The installs are expected to take 2.5 hours. The qualified candidate recruited will be required to take a drug test and do a background check. Pay will be $20.00 per hour for sites within 50 miles of where candidate lives and $23.00 per hour for sites outside or over candidates 50 mile radius. Candidates must have experience installing and configuring desktops and laptops. A+ certification is a plus. Candidates interested in this opportunity, should forward their resumes to tferguson@peakorg.com.

Athensga - PT Database Developer

Extensive knowledge of MS Word, Excel, MIS database development and management experience required. This position involves database creation in MS Excel with visual basic macro functionality. Ablity to redesign, update and maintain company website a plus.